Frequently Asked Questions

Q: How much will it cost me to make an appointment through My Appointment?
A: Absolutely nothing! My appointment is a free service for you to book your appointments in a hassle free way.

Q: If I am a business owner, how do I get my business on My Appointment so that people can make appointments with me?
A: Simply email info@myappointment.co.za and one of our helpful sales executives will contact you, and provide you with all the information you need.

Q. How will I know how long to book the appointment for?
A. The system knows how long your appointment should be. All you need to do is select what treatment you want to have and the system will book the appropriate amount of time.

Q: What do I do if I want to cancel my appointment?
A: If you want to cancel an appointment that you have made, you need to log on to My Appointment and view your upcoming appointments on your profile. Here you will have the option to cancel an appointment. Please note that each business has a different cancellation policy and you may not be able to cancel online within their minimum cancellation period. In such a case, you would need to call the business directly. If you do not have their contact details, you can find them on our website.

Q: Will I receive a lot of SPAM if I register on My Appointment?
A: No! We hate spam as much as you do! Your contact details will only be used to send you appointment confirmations and reminders.

Q: What happens if I forget what appointments I have made?
A: No problem! By simply logging on, you will be able to view your upcoming appointments. We will also send you an appointment reminder the day before your appointment.

Didn’t find the answer to your question?

No Problem, just email info@myappointment.co.za and we will answer all of your questions.

Our Services

  • Make an appointment online 24/7
  • Manage all your appointments in your online profile
  • SMS and email appointment reminders
  • Business information and advertising pages
  • Invoicing and cash up system
  • Stock Management System
  • Reporting to help you run your business